Have you ever ever positioned an order on Grubhub after which had a change of coronary heart? Perhaps you discovered a greater deal elsewhere, or maybe you merely realized you did not need the meals you ordered. Regardless of the purpose, Grubhub makes it simple to cancel your order, so long as it hasn’t already been processed by the restaurant. On this article, we’ll stroll you thru the steps on easy methods to cancel a Grubhub order, in addition to present some tips about easy methods to keep away from having to cancel an order within the first place.
To cancel a Grubhub order, merely comply with these steps:
- Open the Grubhub app or web site.
- Log in to your account.
- Navigate to the “Orders” part.
- Discover the order you wish to cancel and click on on it.
- Click on on the “Cancel Order” button.
- Affirm that you simply wish to cancel the order.
Your order can be canceled and you’ll obtain a refund to your authentic cost technique. It is vital to notice you can solely cancel an order if it hasn’t already been processed by the restaurant. As soon as an order has been processed, it can’t be canceled.
Contacting Grubhub Buyer Assist for Cancellation Help
Within the occasion you could cancel a Grubhub order, contacting Grubhub’s buyer help crew is essentially the most direct and environment friendly technique. You’ll be able to attain out to them via the next channels:
- Cellphone: 1 (877) 585-5413
- Dwell Chat: Out there 24 hours a day, 7 days every week on Grubhub’s web site or cell app.
- Digital Assistant: On the Grubhub web site or cell app, you may entry the digital assistant by clicking “Assist” within the decrease proper nook.
- Electronic mail: help@grubhub.com
When contacting buyer help, be ready to supply your Grubhub account info, order quantity, and the rationale for cancellation. In case your order has already been picked up by a driver, you could not be capable to cancel it. In such circumstances, you may:
- Contact the restaurant: Immediately request the restaurant to cancel your order. They can accommodate your request and situation a refund.
- Decline supply: Refuse the supply when the driving force arrives. The meals can be returned to the restaurant, and Grubhub will course of a refund.
- Contact your bank card firm: Dispute the cost along with your bank card firm for those who’ve already been charged for the order and can’t cancel it via Grubhub.
Keep in mind to examine Grubhub’s cancellation coverage for particular phrases and circumstances associated to order cancellations.
Refunds and Credit After Canceling a Grubhub Order
When you cancel your Grubhub order earlier than the restaurant accepts it, you’ll obtain a full refund. When you cancel your order after the restaurant has accepted it, you’ll obtain a refund minus the restaurant’s cancellation charge.
The restaurant’s cancellation charge is often 20% of the order whole. Nevertheless, some eating places might have the next cancellation charge, so it is vital to examine the restaurant’s cancellation coverage earlier than putting your order.
When you cancel your order after the driving force has been assigned, you’ll not obtain a refund. It’s because the driving force has already been dispatched to the restaurant and is on their option to decide up your order.
In some circumstances, Grubhub might give you a credit score for a future order for those who cancel your order after the restaurant has accepted it. Nevertheless, this isn’t all the time the case, so it is vital to contact Grubhub customer support to inquire a couple of credit score.
Here’s a desk summarizing the refund and credit score insurance policies for canceling a Grubhub order:
| Cancellation Time | Refund Quantity |
|---|---|
| Earlier than restaurant accepts order | Full refund |
| After restaurant accepts order, earlier than driver assigned | Refund minus restaurant’s cancellation charge |
| After driver assigned | No refund |
How To Cancel A Grubhub Order
If you could cancel your Grubhub order, you are able to do so via the app or web site. This is how:
- Open the Grubhub app or web site.
- Log in to your account.
- Discover the order you wish to cancel.
- Faucet or click on the “Cancel Order” button.
- Affirm that you simply wish to cancel the order.
When you cancel your order, you’ll obtain a refund for the complete quantity of the order. When you’ve got already paid for the order, the refund can be processed again to your authentic cost technique.
Individuals Additionally Ask About How To Cancel A Grubhub Order
How do I cancel a Grubhub order that has already been positioned?
You’ll be able to cancel a Grubhub order that has already been positioned via the app or web site. Nevertheless, you could not be capable to cancel the order if it has already been processed by the restaurant.
What’s the Grubhub order cancellation coverage?
Grubhub’s order cancellation coverage varies relying on the restaurant. Nevertheless, most eating places can help you cancel your order inside a sure period of time after it has been positioned.
Can I get a refund if I cancel my Grubhub order?
Sure, you’ll obtain a refund for the complete quantity of your order for those who cancel it earlier than it has been processed by the restaurant. When you cancel the order after it has been processed, you could solely obtain a partial refund.
